At Gideon Bond, we are committed to providing our customers with the best shopping experience. Please read our Returns & Exchanges Policy carefully before initiating a return or exchange.
You have 30 days from the date of receipt to return or exchange an item. Returns or exchanges for items received more than 30 days after the delivery date cannot be processed.
To qualify for a return or exchange, items must be in their original condition, unworn, unwashed, and with all original tags attached. Items that have been altered, damaged, or show signs of wear are not eligible.
Non-returnable and non-exchangeable items include:
Follow these steps to initiate a return or exchange:
Note: You are responsible for return shipping costs unless the item is defective or an error was made in processing your order.
Upon receiving and inspecting your return, we will email you about your refund. Approved refunds are processed within 7 business days in USD to your original payment method.
For exchanges, follow the process in section 3. After receiving your return, we will process the exchange and ship the new item. Additional shipping charges may apply.
Contact our customer service for international returns and exchanges. You may be responsible for additional shipping costs, customs fees, and taxes.
By shopping with us at Gideon Bond, you agree to our Returns & Exchanges Policy. For questions or concerns, please contact [email protected].
